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Episode 107: What to Do When You Disagree with Your Client

When disagreements arise, it's merely because we are human. It’s a normal occurrence that we can learn how to maneuver within our coaching relationships. In today’s episode, we’re diving into conflict and what to do when you and your client disagree with each other.

107: What to Do When You Disagree with Your Client

Conflict happens within coaching relationships. It's normal. But for many of us, even the thought of having a disagreement with someone, especially a client, can bring up all sorts of uncomfortable feelings deep in the pit of your stomach.

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Show Notes

Conflict happens within coaching relationships. It’s normal.

But for many of us, even the thought of having a disagreement with someone, especially a client, can bring up all sorts of uncomfortable feelings deep in the pit of your stomach.

As a recovering people pleaser, my first thoughts tend to go to wondering if I caused the conflict or simply anger or resentment that it’s happening at all.

The truth is that conflict is not only inevitable, but it can actually be helpful.

In this episode, we’re talking about the difference between constructive and destructive conflict, what we can do to try to minimize unhelpful conflict in our coaching relationships, and how to navigate conflict when it arises.

Enjoy the episode!

Topics covered

  • The discomfort that comes up when we think about conflict
  • My experience as a recovering people pleaser
  • Differentiating between constructive and destructive conflict
  • How to minimize the likelihood of unhelpful conflict occurring
  • Important conversations to have with potential clients on your connection calls
  • Normalizing conflict within your coaching relationships
  • Three questions to ask yourself when a disagreement arises with a client
  • Upcoming changes to the Coach with Clarity Certification program
  • How to handle an irreconcilable conflict
  • Managing difficult conversations with clients

Resources mentioned

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TRANSCRIPT

 

Well, hello, my friend. Welcome to the Coach with Clarity Podcast. My name is Lee Chaix McDonough and it is such a joy to have you here for another episode of the show, especially because today's topic might feel a little uncomfortable, because we are diving into conflict, and what happens when you and your client disagree with each other. Now, for many of us, even the thought of having a disagreement with someone, especially a client can bring up all sorts of uncomfortable feelings. I mean, I can feel it right now, that pit in my stomach, that sense of dread, wondering if I've done something wrong to contribute to this conflict, maybe even feeling a little angry or resentful that it's happening in the first place. That tends to be my typical response to conflict. I don't find it to be a particularly pleasant experience, and I don't enjoy it. And I know that sometimes conflict is not only just inevitable, it can actually be helpful. So in today's episode, we are going to talk about what happens when we experience conflict within the coaching relationship. We're going to talk about how to navigate it when it comes up. And we're also going to talk about how we can minimize having unhelpful conflict in our coaching relationship. Because the truth is, conflict happens within coaching relationships, it is normal, it happens to the very best, the most dedicated of coaches. And it does not have to be a reason to doubt yourself or your coaching abilities. Nor is it necessarily a reason to question your client. When disagreements arise, and when we have conflict, it's merely because we are human, it is a perfectly normal occurrence that we can learn how to maneuver within the coaching relationships. So that is what we are going to dive into during today's episode. 

 

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